Parent Satisfaction Questionnaire

Parent's Full Name *

Parent's Email Address *

Little's Full Name *

Thank you for your time in meeting with Big Brothers Big Sisters staff. Your time and input will be valuable in working towards making the right Big Brother or Big Sister match for your child. We would appreciate any feedback on the service you’ve provided throughout your enrollment process and would ask that you please take a moment to complete the following questions. Please feel free to provide any additional comments in the space provided.

Strongly
Disagree

Strongly
Agree

When I first contacted the agency, I was given enough information about the program and the benefits that my child would gain by having a volunteer in their life.

In scheduling my interview I felt the staff was accommodating and helpful in working with my schedule and needs.

Upon meeting the Big Brothers Big Sisters' staff, I was greeted in a friendly, professional manner.

I felt that the interview and other enrollment processes were appropriate and necessary.

I have a good understanding of what to expect from a Big Brother or Big Sister.

I have a good understanding of what my role will be now as a parent in this program.

Now that my child is enrolled, I will feel comfortable contacting the agency for any questions, assistance, and support

My suggestions for improving the enrollment process are:

My other comments are:

Please update any of the following information for YOU, if it has changed:

Name

Address

City State Zip

Home Area Code & Phone

Employer

Work Area Code/Phone Cell Area Code/Phone

E-Mail

Please update any of the following information for your LITTLE, if it has changed:

Name

Address

City State Zip

Home Area Code/Phone Cell Area Code/Phone

School

E-Mail

You must click on SUBMIT
for your responses to be recorded.

Thank You!